FutureGov Summit Australia 2012 took place on Tuesday and Wednesday last week in Canberra – where Senior Australian and International Government Executives gathered to discuss the issues of ICT in government. Esri Australia joined the conversation holding a dedicated interactive discussion table (IDT) allowing delegates to collaborate on the key priorities that are driving ICT in government.
My observations identified five key messages repeated throughout the two days:
Austerity – Governments having to learn how to do more with less.
Case in Point: Andrew Mills, CIO from the Government of South Australia heeded this advice during the GCIOs Panel discussion – fail quickly and then change direction. Andrew elaborated on his comment, advising if a project or initiative is not working, don’t keep doing it because you’ve invested money in it – bin it and find something that works.
BYOD – Bring your own device. The extent of mobile use in Government has significantly increased, creating new challenges and the need for improved mobility.
Case in Point: My observation of attending Senior Government Officials was that over 50% of delegate attendees used tablets as their preferred device of choice.
Cloud Computing – a consensus that current mobile facilities are linked and packaged for consumers and have not yet evolved to meet the needs of government and commercial enterprise. In addition, this evolving technology evoked concerns about security.
Community Consultation / Citizen Engagement – The public is shifting the way they communicate with government, preferring contact via one central point, rather than on a department-by-department basis.
Social Media – An electronic poll conducted by FutureGov highlighted Twitter as the most important social media platform by government for operations. This result demonstrates a shift from the poll conducted at last year’s summit, with government previously favouring Facebook.
To wrap up, government’s focus for ICT continues to be underpinned by measures that enhance decision-making processes, increase value for money for taxpayers and improve communication with key stakeholders. All-in-all a very successful summit, which provided a great opportunity to meet and interact with colleagues and industry.