Take a moment to get to know one of the stars in our training team.
What are you responsible for?
In my role as a consultant within Customer Care at Esri Australia, I work to ensure our clients are learning best practise to help leverage GIS in their business processes. I also work within the technical support space on topics such as ArcGIS Desktop, ArcGIS Online, Collector for ArcGIS and Python.
What do you love most about your job?
Engaging with a passionate client who is pushing the boundary of what GIS can do and how their team or organisation can get the most out of their data.
Getting out of the office and away from the desk to help clients on-site can be a very rewarding experience, and is a core component of my job satisfaction.
How did you end up at Esri? What’s your career background?
I began working for Esri Australia as a graduate after completing a science degree specialising in remote sensing and GIS at the University of Queensland.
My work experience with CSIRO and the Queensland Climate Change Centre of Excellence (QCCCE) while at university highlighted the capability of applying GIS within the government and science sector.
What’s the coolest thing you’ve learned since being in this role?
The advances in satellite imagery constantly surprise me, especially within the area of ‘free imagery’. For example, the new images from the Sentinel missions at the European Space Agency are pretty outstanding and would have been very helpful during my degree!
The decentralisation of spatial analytics from the expert to the non-user via web GIS is also an interesting area that I have been paying close attention to.
Why do you enjoy conducting training sessions?
Problem solving. Students attend my courses with pre-conceived notions of what GIS is and an inbox tray full of interesting problems and conundrums that they are facing with their workflows.
Conducting project work does have its advantages, but it is refreshing and rewarding to dip into another client’s project during the difficult portion and help out as much as I can.
What’s your advice to clients considering undertaking some training?
I would recommend asking what options there are for client exclusive courses as I find that my students get the most out of these lessons due to their tailored nature.
What Esri training course would you like to undertake – and why?
Exploring ENVI to brush up on my ENVI skills from university. Spectral analysis is, in my opinion, the most powerful tool that GIS has to offer and ENVI is perfect for this.
Outside of work – what’s your idea of fun?
The mountain bike trails at Stromlo in Canberra are great but my wallet does not enjoy this as much.
We are also very lucky to have the national cultural institutions located in Canberra so there is always an exhibition or opening on.
What’s one thing people don’t know about you?
I currently have an artwork and ongoing project that I helped create with Judy Watson which is on display at the National Gallery of Australia.
At Esri Australia, we’re all about geography – so where’s your favourite destination in the world?
Behramkale, Turkey. If you find yourself in the area then it is well worth a detour for a couple of days.